Komal Steel (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide while using our website, komalsteel.com (“Website”).

This Privacy Policy explains how we collect, use, store, and protect information when you visit our Website, submit an enquiry, contact us, or otherwise interact with our services.

1. Information We Collect

We may collect information that you voluntarily provide to us through enquiry forms, contact forms, or other communication channels, including:

Name
Company/Organization name
Email address
Phone/mobile number
Address and location details
Product or service requirements
Information provided in your enquiry or message
Any other information you choose to provide

We may also automatically collect certain technical information when you visit our Website, such as:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website or source
General Website usage information
2. How We Use Your Information

The information collected may be used for purposes including:

Responding to your enquiries and requests
Providing product and service information
Preparing quotations or proposals
Communicating with you regarding your requirements
Processing business enquiries and orders, where applicable
Improving our Website, products, and services
Maintaining Website security and preventing fraudulent or unauthorized activity
Sending relevant business communications, where permitted
Complying with applicable legal and regulatory requirements

3. Enquiry and Contact Forms

When you submit information through a form on our Website, the information may be used by our team to contact you regarding your enquiry.

Please ensure that the information you provide is accurate and that you do not submit confidential information unless it is necessary for your enquiry.

4. Cookies

Our Website may use cookies and similar technologies to improve Website functionality and understand how visitors use our Website.

Cookies may be used for purposes such as:

Remembering Website preferences
Improving Website performance
Understanding Website traffic and usage
Analytics and reporting
Improving user experience

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Third-Party Services

We may use third-party services for purposes such as Website analytics, hosting, security, maps, communication, or other Website functionality.

These third-party providers may process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services that you use through our Website.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers, business partners, professional advisors, or authorities where reasonably necessary to:

Provide requested services
Process or respond to enquiries
Maintain and operate our Website
Comply with legal obligations
Protect our rights, property, and users
Prevent fraud, misuse, or security threats

We will take reasonable steps to ensure that information is shared only when necessary for the relevant purpose.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

The retention period may vary depending on the nature and purpose of the information.

9. External Links

Our Website may contain links to third-party websites. These websites operate independently and may have their own privacy policies and terms.

Komal Steel is not responsible for the privacy practices, content, or security of third-party websites.

10. Children’s Privacy

Our Website is intended for general business and informational purposes and is not specifically directed toward children.

We do not knowingly collect personal information from children for purposes unrelated to our legitimate business activities.

11. Your Rights

Subject to applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

If you would like to make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.

Any updated Privacy Policy will be published on this page with the revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Komal Steel
Website: https://komalsteel.com/
Email: info@komalsteel.com
Phone: +91 98200 87177
Address: B/12, Basement, Vaishali Industrial estate, Mahtre wadi, B.T.Road, Dahisar (West), Mumbai, India, Maharashtra